Shikaka Help Centre: Login, Deposits, Withdrawals & KYC
How to Verify Your Shikaka Account (KYC) — UK Guide 2026
Shikaka KYC verification explained for UK players: which documents to upload, accepted formats, how long approval takes, and tips to pass first time.
How to verify your Shikaka account
Verification, often called KYC, is a one-time identity check every UK casino must run. Done properly it takes minutes to submit and a few hours to approve, and it makes every future withdrawal faster. This guide covers exactly what to send and how to get it right first time.
Why verification exists
Casinos are legally required to confirm who their players are, that they are over 18, and that funds are legitimate. It protects you against fraud and account takeover as much as it satisfies the rules. Verification is normally requested before your first withdrawal or after a larger deposit.
What you need to upload
You will usually be asked for three things:
- Proof of identity — a valid passport, UK driving licence, or national ID card. It must be in date and show the full document, including any machine-readable strip.
- Proof of address — a utility bill, bank statement, or council tax letter from the last three months, showing your name and address.
- Proof of payment — for some methods, a photo of the card (middle digits covered) or a screenshot of the e-wallet account. Source-of-funds may be requested for very large payouts.
Accepted formats and quality tips
- Upload clear, full-colour images or PDFs; no cropping of the edges.
- Make sure all four corners are visible and nothing is cut off.
- Avoid glare and shadows; a flat, well-lit surface works best.
- File names do not matter, but keep each file under the size limit shown in the upload box.
| Document | Accepted | Not accepted |
|---|---|---|
| Identity | In-date passport, licence, ID card | Expired ID, screenshots of ID |
| Address | Bill or statement under 3 months | PO box, undated letters |
| Payment | Card photo (digits masked), wallet screenshot | Edited or partial images |
How long approval takes
Most submissions are approved within a few hours. At busy times it can take up to 24 hours. If something is unclear, you will be told which document to resend, so check your email after uploading.
Tips to pass first time
- Use documents where your name matches your account exactly.
- Make sure your proof of address is recent enough.
- Mask only the middle digits of a card, never the name or expiry.
- Submit everything together rather than piecemeal.
- Verify before you try to withdraw, so there is no wait at cash-out.
If verification is rejected
A rejection is usually a quality issue, not a refusal. Re-take the photo with better lighting, confirm the document is in date, and resend. If you are unsure why it failed, live chat will tell you the specific reason. For payout timings once you are verified, see why is my withdrawal delayed, and if your account is held, read why is my account blocked.
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